CX & ONBOARDING

Optimize your CX with tactical onboarding that increases customer
Lifetime Value (LTV) and kickstarts your Net Retention Rate (NRR).

THE OPPORTUNITY

Higher conversion on leads you’ve already invested in, for marginal incremental cost.

OUR SOLUTION: CASH

CASH Starts with a deep inspection of current acquisition and onboarding fall off points, and applies best practices….Onboarding closes the gap between sales and account management. Dedicated CX Onboarding specialists ensure your hard won new acquisitions are engaged, active, and advocating for your brand. The result is higher Net Retention Rate (NRR) and customer Lifetime Value (LTV).

CASH unleashes our sales team on your onboarding process with the same results-driven tenacity we pursue new acquisitions. By leveraging digital retargeting to meet the customer on their preferred channel, our sales professionals treat each CASH lead as the hottest prospect, and apply our world-class sales approach to deliver long-term and sticky customers. The result is a higher conversion of leads you’ve already invested in for a marginal incremental cost.

Dan Plashkes, CEO SP Data Digital

WHAT IS CASH?

“CUSTOMER ACQUISITION SALES HUB”

THE PROBLEM:
Your sales funnel has leaks.

It’s normal. Every funnel has drop off points.

Abandoned registrations, incomplete forms, unused trials…

THE CHALLENGE:
You’ve tried outreach,
but your CTA is not improving

Email and on-platform communication isn’t bringing these
users back,

And this is driving your CTA up.

Your marketing spend isn’t optimized, and these once red
hot leads are disappearing.

THE PITFALL:
You’re leaving revenue on the table.

If you could convert more of the leads generated by your
marketing, your CTA goes down, and your revenue
increases.

THE SOLUTION:
Try CASH!

We believe these are some of your hottest leads, and we
pursue them with the same rigor we chase new acquisition.

We use omni-channel retargeting to meet your customers
where they are, and drive contact rates.

We combine acquisition + retention + winback strategies to
effectively identify fit and remove barriers to purchase.

We close the deal, or hand the customer back to you for
onboarding.

CASH allows companies to drive additional yield from their existing marketing spend. Instead of investing more money to fill the funnel, CASH clients capture more prospects due to our omnichannel and multi-touch contact strategies.

Karliegh Heatley, Director, Revenue Enablement

KEY POINTS

At SP Data Digital everything we do is focused on getting you additional customers.

CASH increases sign-ups by targeting drop off points in your sales and onboarding flows with omnichannel touchpoints to increase registration and utilization, resulting in higher conversion on leads you’ve already invested in for marginal incremental cost

Higher conversion on leads you’ve already invested in, for marginal incremental cost.

CASH starts with a deep inspection of current acquisition and onboarding fall off points, and applies best practices learned over decades of experience and multiple industries. Our approach puts the convenience back in the hands of the customer and meets them on any channel, at any time. We create a frictionless path from sign up, sale, onboarding, to paid customer and beyond.

Karliegh Heatley, Director, Revenue Enablement

Explore Our Innovative Solutions Suite

Air

AI RECRUITING

Leverage our Ai Recruiting system to access the best talent with the fastest ramp to revenue.

Halo

HANDS-ON ACCELERATED LEARNING

Cut training time in half with our hands-on HALO model.

WFA

WORK FROM ANYWHERE

Scale while remaining secure with our Secure Remote Worker solution.

Ready to start accelerating your growth?

Get in touch with one of our innovative SP Data Digital representatives and start changing the way your customers connect to your business.